Collect and manage customer reviews

1. Open Reviews › Settings and turn reviews on.
2. Choose how long after the purchase the request email is sent and, for physical products, whether to wait until the order is marked delivered.
3. Customise the email in Customer portal › Emails › Review request.

Only orders placed after activation get the request. Reviews are labelled “Verified purchase”; you can Reply publicly.

An abusive review?

You can't delete a review yourself: Request removal sends a reasoned request (insults, off-topic, false information, author not a customer, personal data…) to the Anchosa team, who decide. The review stays visible until the decision.